process |
operator |
operation |
requirements |
operation contact |
market researcher
salesman |
1. booking
2. making a contract
3. accept the indenture
4. deliver the indenture by telephone
5. distribute the indenture to dispatchers
6. cargo insurance |
1. many means of indenture acceptance
2. make sure to satisfy customers
3. distributiing in time and nicely |
assignment |
dispatchers
drivers |
1. meet the indenture
2. Assignment by cargo quantity 、 variety 、 destination and time.
3. Sign the freightage list and do implementation of vehicle safety protection .
4. pick up the goods in the warehouse or the client house. |
1. assignment in time and of good quality and high efficiency
2.ensure the safety of vehicles
3.tell the notice proceedings in details
4. ensure the vehicle arrival on time
|
loading and consignment
|
dispatchers
drivers
warehouseman
locale man
hamaul
|
1. pick up the goods by the indenture
2. check the consignment and register
3. check before loading
4. civilized norms and accurate unloading
5. site monitoring and recording operations |
1. vehicle be coordinate with the indenture
2. doing transportation safety
3. unloading politely and setting out on time
4. enough consignment procedures and accurate statistics |
online tracking |
client service commissioner |
1.report the state of the goods on the way
2. provide inquiry service |
deal with the problems on the way in time |
goods checking and acceptance |
dispatchers
drivers
|
1. unloading in the appointed place
2. sign the bill of document in time fully and effectively
3.inform the dispatchers after acceptance and return the sign in time
|
1. drivers take charge in the loss of the acceptance bill
2.acceptance bill will return in 5 ～ 7 days after the unloading |
bill treatment |
dispatchers
bill managers
accountants
|
1. dispatchers give the bill back to the bill managers
2. bill managers give the bill back to the accountant
3. accountants check the bill
|
1.bill return in time and accurately
2.accurate statistics
3.check out in time |
